Built on genuine care
Firm Ground Care is a family-operated NDIS support provider in Western Sydney. We got into this work because we believe the people who need support deserve more than a transactional service — they deserve to feel known, respected, and genuinely cared for.
Care that starts
with listening
At Firm Ground Care, we believe good support starts with genuinely understanding a person — their goals, their preferences, and what makes a good day for them. We build real relationships, not just service agreements.
Based in Ropes Crossing, Western Sydney, we are family-operated, serving participants across the greater Western Sydney region. Our co-directors Neeraj and Washni Prakash bring lived experience and professional dedication to every aspect of the business.
Meet the directors
Firm Ground Care is led by Neeraj and Washni Prakash — a dedicated team committed to exceptional, personalised disability support.
Co-Director
Washni Prakash
Washni's warmth and professional dedication form the heart of Firm Ground Care's person-centred approach. She brings deep care and skill to every participant interaction and support plan.
Co-Director
Neeraj Prakash
Neeraj is committed to building genuine, trusting relationships with every participant. He also brings an interest in technology-supported activities for participants who want to explore different ways of building skills and independence.
Our values
Person-Centred Care
Your goals, your choices. Every support plan is built around your unique needs, preferences, and aspirations — not a template.
Privacy & Dignity
We adhere to the Privacy Act 1988 and NDIS Quality and Safeguards Framework. Your personal information and dignity are always protected.
Cultural Responsiveness
We deliver culturally safe, inclusive support for participants from all backgrounds and communities.
Consistency You Can Count On
Reliable, consistent support matters. We show up when we say we will, communicate openly, and make sure nothing falls through the cracks for the participants we serve.
