Firm Ground. Care.
Compassionate, reliable disability support in Western Sydney. We're here to help you live well, stay connected, and feel genuinely cared for — every step of the way.
Every person deserves to live a life that is truly their own — full of purpose, connection, and the freedom to grow.
— The Firm Ground Care Commitment
Support that fits
your life
Whether you're new to the NDIS or have been a participant for years, we'll take the time to understand your situation and work with you, your family, and your plan manager to make things as easy as possible.
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Self-Managed Participants
Maximum flexibility. You control your budget and choose your providers. We provide compliant invoices for your records.
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Plan-Managed Participants
We invoice your registered plan manager directly. No payment hassle — we work it out between us.
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Agency-Managed (NDIA)
Not available yet — we are currently unregistered. We are actively pursuing NDIS registration, after which agency-managed participants will be able to access our services. Registration in progress
A provider that goes
further
Person-Centred, Every Time
Every support plan is built around your unique goals and preferences — not a template. We take the time to understand what matters to you, and we build from there.
Genuine, Lasting Relationships
As a family-operated business, our co-directors are directly involved in every participant's care. You are known by name — not a case number — and that never changes.
Clear, Reliable Communication
We keep participants, families and plan managers informed at every step. Shift notes, invoices, and updates — on time, every time. No surprises.
Something a Little Different
When the time is right, we also offer technology-supported activities — things like 3D printing, gaming and smart home setup — for participants who want to build skills in a different way. Ask us about it.